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Gustaf Alströmer, YC Partner, explains how voice AI is finally ready to replace outdated phone systems that haven't changed in 100 years, creating massive opportunities for Summer 2025 and beyond.
Over a trillion calls happen between businesses and customers every year. Most still rely on outdated systems from decades ago - voice trees, long wait times, and frustrating experiences that haven't evolved.
New voice models and conversational AI have reached a quality threshold where interactions feel completely natural. The technology has finally caught up to create voice experiences indistinguishable from human agents.
Talking to advanced voice AI feels like experiencing the future firsthand - similar to the first time riding in an autonomous vehicle. It's that profound shift where technology just works seamlessly.
Startups that can harness these breakthrough voice models to transform how businesses handle customer interactions at scale, replacing outdated phone systems with intelligent, natural conversations.
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