FAQ Generator

Create comprehensive FAQ sections that answer customer questions and reduce support burden

Used 56 times
Expert Verified
OS
Created byOguz Serdar
CM
Reviewed byCuneyt Mertayak

Prompt Template

I need to create an FAQ section that anticipates and answers customer questions.

The product or service is [PRODUCT_SERVICE].

The target audience is [TARGET_AUDIENCE].

The type of FAQ I need: [FAQ_TYPE:select:product FAQ for website,service FAQ,pre-purchase questions,post-purchase and support,technical troubleshooting,pricing and billing,shipping and returns,general company information].

Common questions I already receive: [EXISTING_QUESTIONS?]

Pain points or concerns customers typically have: [PAIN_POINTS?]

Information about pricing or policies to include: [PRICING_POLICIES?]

Technical details or specifications: [TECHNICAL_DETAILS?]

The tone should be [TONE:select:professional and helpful,friendly and casual,concise and direct,warm and reassuring].

Number of FAQ questions needed: [NUM_QUESTIONS:select:5-10 essential questions,10-15 comprehensive,15-20 extensive,20 plus complete coverage].

Generate a comprehensive FAQ section with questions that real customers would ask, organized logically by topic. Write answers that are clear and helpful, address underlying concerns not just surface questions, reduce the need to contact support, and build confidence in the purchase decision. Include questions about common objections and concerns.

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About FAQ Generator

Every customer-facing product or service generates the same dozen questions over and over. Support teams answer them on repeat. Buyers hesitate because the answer is not on the page. A good FAQ section fixes both problems at once.

This prompt generates a complete FAQ section tailored to your [PRODUCT_SERVICE] and [TARGET_AUDIENCE]. You provide details about your offering and the AI builds questions that address the underlying objections stopping people from buying: Is this worth the price? What if it does not work for me? How does this compare?

The output goes beyond surface-level questions. Each answer is written to build confidence, not just transfer information. Pre-purchase FAQs close sales by removing doubt. Post-purchase FAQs reduce support tickets by answering common issues before customers need to ask.

For the full page that surrounds your FAQ, the landing page copy writer builds the complete conversion flow. If you need to describe the product itself, try the product description writer.

Paste the prompt into ChatGPT, Claude, Gemini, or open it in the Dock Editor to refine your FAQ with AI-powered editing.

How to Use FAQ Generator

1

Describe your product and audience

Fill in [PRODUCT_SERVICE] with what you sell and [TARGET_AUDIENCE] with who buys it. The more specific you are, the more relevant the generated questions will be.

2

Select the FAQ type

Choose your [FAQ_TYPE] from the dropdown. A 'pre-purchase questions' FAQ focuses on objections and buying decisions. A 'technical troubleshooting' FAQ focuses on solving problems after purchase. Pick the one that matches where this FAQ will appear.

3

Add your existing questions and pain points

In [EXISTING_QUESTIONS], paste questions you actually receive from customers. In [PAIN_POINTS], list the concerns that come up during sales calls. These ground the AI in real data rather than generic templates.

4

Set scope and tone

Choose [NUM_QUESTIONS] based on your needs. Five to ten covers essentials. Twenty or more gives complete coverage for a dedicated FAQ page. Set [TONE] to match your brand voice.

5

Review and reorganize

The AI groups questions by topic. Read through each answer to verify accuracy, especially for [PRICING_POLICIES] and [TECHNICAL_DETAILS]. Reorder questions so the most common ones appear first.

Who Uses FAQ Generator

E-commerce managers

Build product page FAQs that answer buying objections before they become abandoned carts. Set [FAQ_TYPE] to pre-purchase and include your return policy in [PRICING_POLICIES].

SaaS product teams

Create technical and billing FAQs that reduce support ticket volume. Use [TECHNICAL_DETAILS] to include integration specs and system requirements.

Service businesses

Generate FAQ content for your website that pre-qualifies leads. Address pricing, timelines, and what-to-expect questions that prospects always ask during consultations.

Customer support leads

Build an internal knowledge base from your most common tickets. Set [NUM_QUESTIONS] to 20+ and organize answers that support agents can copy into replies.

Frequently Asked Questions

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