Feed it from anywhere, text, files, a website, a YouTube video. It keeps itself current, grows from your live chats, and answers only from what you wrote, cited and honest when it does not know.
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You do not retype what you already have. Write an article, upload a file, paste a website or docs URL, or drop in a YouTube video, and each one becomes part of the same knowledge base. One place your AI answers from, fed from wherever your knowledge already lives.
Everything your business knows, in one place your AI answers from.
Point the knowledge base at a YouTube channel, a website, or a docs site and it stays in sync. New videos and updated pages are pulled in automatically, so your AI answers from what is true today, not from what you uploaded once and forgot.
When customers keep asking something your knowledge does not cover, the system notices the gap and drafts a suggested article from how your team already answered. You review it and add it in one move, so the knowledge base fills the holes your real conversations reveal.
Every reply is grounded in what you actually wrote, cited to the source. And when the answer is not in your knowledge, your AI does not paper over the gap with a plausible guess. It says it does not have that and moves the conversation to a person, so a wrong answer never goes out under your name.
Author your knowledge as articles and your AI answers from them, grounded in your business and honest when the answer is not there. The same knowledge your customers read for themselves.